Terms of service

1. Who we are

The Wellheld online shop at wearwellheld.com is operated by [COMPANY LEGAL NAME], a company registered in the United States at [REGISTERED ADDRESS] ("Wellheld", "we", "us"). You can contact us at support@wearwellheld.com.

2. These terms

These terms apply to every order you place in our shop. Please read them before you order. By placing an order, you agree to them. Nothing in these terms affects your statutory rights as a consumer.

3. Your order and our contract

When you place an order, you'll receive an email confirming we've received it. The contract between you and us is made when we confirm your order by email. If we can't accept your order, for example because an item is out of stock, we'll tell you and won't charge you, or we'll refund you in full.

4. Prices and payment

All prices are in euro and include VAT, customs duty and delivery to Ireland. The price you pay is the price shown at checkout. You pay in advance by card, Apple Pay, Google Pay or Shop Pay. Bundle prices apply automatically in the basket when you buy 4 or more vests.

5. Delivery

We deliver to addresses in Ireland within 5 to 8 working days, free of charge. See our Delivery policy for details. The items become yours, and are your responsibility, once they're delivered to you.

6. Your right to cancel

You can cancel your order within 14 days of receiving it, without giving a reason. How to cancel, who pays return postage and how we refund you are explained in our Returns and refunds policy.

7. Faulty items

Our products must be as described, of satisfactory quality and fit for purpose. If an item is faulty, damaged or not what you ordered, contact us and we'll send a replacement free of charge or, if that isn't possible, refund you. This does not limit your legal rights for faulty goods.

8. Product information

We describe our products and sizes as accurately as we can. Colours may look slightly different on your screen. Images marked as illustrations show how an item might be worn and are not photographs of the product on a customer.

9. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We do not exclude or limit our liability where it would be unlawful to do so.

10. Complaints

If you have a complaint, email support@wearwellheld.com and we'll reply as soon as possible. If we can't resolve it, you can contact the Competition and Consumer Protection Commission in Ireland (ccpc.ie) for advice, or the European Consumer Centre Ireland (eccireland.ie).

11. Law

These terms are governed by Irish law. You can bring a claim in the Irish courts, and you keep the protection of the consumer law of Ireland.

12. Changes

We may update these terms. The terms that apply to your order are the ones shown when you placed it.